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A.i
Hi I recently set up an account partially filled the details, didn't think much of it at the time, a few days later I typed my business name to check reviews from another site, trust pilot came up first with one negative and one ok review, I noticed my company logo and my name but my company name was arranged differently. I logged onto trust pilot account to find out what had happened, only thing I filled in was my name company logo, and company email, I didn't fill any section in with my company name as that had to be done in the companies section which i didn't fill. The type of work i do makes its more personal between me and my customer, so i know if there is a issue, but to have random people comment is not a review. my question is why would trust pilot automatically fill my details and straightaway I get two reviews, from total stranger, isn't this classified as fake reviews. can trust pilot be trusted to be honest and non biased towards your business, with this type of activity is happening, or are all reviewing platforms colluding to drum up business. Awaiting a valid response from trust pilot and i will update thank you Ali
6 years ago
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Trustpilot has a 1.4 average rating from 2,783 reviews

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Alice, Customer Support

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