Trustpilot cannot spot trends and scams.
It has been proven to hijack businesses and and be unfair to consumers.
I refused to allow my company to be listed until Trustpilot adopts a better approach to website and review compliance.
All websites should have the ICO registration and company name of the benificiary company.
Fake reviews, trading standards enforcement visits and investigations for a company should be listed with the company name.
Reputation management and community spirit to help a company and its clients benefit from Trusted reviews is flawed.
Despite 18 months of pointing out fake reviews, reviewer profiles and gaming of the trustpilot system it continues to be one that companies and consumers should be wary of.
Real negative reviews can help companies improve, but fake positive reviews is fraudulent.
I should not have to post such a review but it is impossible to get Trustpilot compliance to take prompt action.
Even its flagging system is useless.
Andy Butler
R3 Data Recovery
6 years ago
Trustpilot has a
1.4
average rating
from
2,783
reviews
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