The absolute worst 'review' site on the planet....in reality a fraudulent self-serving ruse for companies to shamelessly self-promote and curious to learn they take a fee from numerous companies too - so a clear conflict of interest. Any review that says ANYTHING the company in question doesn't like or 'finds offensive' - totally disregarding what the customers actual experience was of couse! - Trustpilot happily removes for them....they have no official complaints process, and their staff know it.....indeed, unsurprisingly their staff are total rude swine who hang up your phone calls (twice; Sophie from the Sales team); refuse to log a complaint on your behalf (twice; Adi - in customer success); management promises to call back to resolve issues and then don't (Glenn from the sales team); head of their compliance team (Ada) is an extremist leftist/feminist who thinks sexism against men doesn't exist and who evidently doesn't believe in any freedom of speech, but does in mass censorship. Perhaps they should move their business to Turkey or Russia? Most concerningly of all, I have evidence they have misused my data and illegally passed it on to third parties - something the incoming GDPR regulations will have a field day with - and something I have had to write to the CEO in regards to - in the total absence of any legitimate complaints procedure. Appalling.
6 years ago
Trustpilot has a
1.4
average rating
from
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