When you buy from a store they send you an email to rate your experience, if you put 1 or 2 stars you aren't forwarded to trust pilot. Instead you have to put 5 stars and you're then directed to share your rating and elaborate on Trust Pilot. I was scammed of over $200 from a company called ebonyline.com (no refund btw) and both of my reviews were genuine. Trust pilot removed them and sent emails saying their "advanced software" didn't trust my review. Their loyalty lies with the companies regardless of if they're scamming clients.
6 years ago
Trustpilot has a
1.4
average rating
from
2,783
reviews
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