I fully appreciate that TrustPilot need to have the ability to protect their fee paying clients from a rogue reviewer. However it is very disappointing when they have a rogue company as a client who is "gaming the system" and they refuse to take any action. To cut a long story short I have had the misfortune to encounter one such rogue company. I posted a negative review and it was "reported" within minutes, which was then followed by a protracted exchange of emails with TrustPilot Compliance. I was asked to produce evidence of their client's behaviour, which I did and would suggest my evidence was of sufficient quality to be "beyond reasonable doubt". But no, TrustPilot Compliance came back with an impossible demand. They demanded evidence that I had NOT done something! However, when I suggested that the only person able to provide that evidence was their client they refused to take any further action. I have closed my TrustPilot user profile/account which I understand means that all my past reviews, good as well as bad, have been removed.