This company is an absolute joke, we signed up for a 35 day package over 3 years at the Ideal Home Show last year. We’ve had one holiday at Norfolk Pk, which had its problems and one at Elm Park in May this year which was ok. We booked two lodges in Elm Park for our Christmas Break. Only to be informed yesterday that the owners had withdrawn the Lodge and there was no availability. Three days before our trip, thanks! The company said unforeseen circumstances? Sorry if I buy something I expect you to honour that contact, they said we can offer u one in Devon! I believe this company is on the brink of ruining a lot of people’s Christmas holidays as they can’t deliver anything they say. Staff, including the manager give you excuse after excuse. Pass you off, don’t return calls, their customer service is the biggest Dream you can imagine. I cannot tell you how much they have ruined our Christmas as it will be the first for my wife without either of her parents after their passing. This company offers Dream accommodation, takes your money and then breaks a contact with you. Words cannot explain my rage and anger over this and they just don’t care. Some Dream!