very disappointing as I recently inform many of my residents to leave a feedback about my company and the services offered by my team only to find out that many of my residents feedback have not been published for the reason below. "As part of Trustpilot’s efforts to ensure that reviews always reflect genuine buying or service experiences, we use advanced, customized software to detect unusual review patterns. Your review of xxxx has been flagged by our software or our Compliance Team because we’ve been unable to verify the authenticity of it. That means we’ve removed your review from our platform. Note that it’s not deleted, but it’s no longer visible online and won’t count towards the rating of xxxx. If you believe that there has been a misunderstanding, you’re welcome to contact our Compliance Team by replying to this email. We’re always happy to help. My clients have personally contacted Truspilot to express their dismay but no answer.