We acknowledge receipt of your email of 18 December 2018 regarding Trustpilot. Your complaint will form part of the information gathering process which the Consumer Ombudsman is currently undertaking in relation to this company. Therefore the Consumer Ombudsman has decided not to take further steps in relation to this individual complaint. Thank you for your email. Yours sincerely On behalf of the Danish Consumer Ombudsman Mette Saabye Maaløe Head of Section Telephone: +45 4171 5209 E-mail: msm@forbrugerombudsmanden.dk Logo Carl Jacobsens Vej 35 2500 Valby Telephone +45 4171 5151