One of the worse experience I had with Customer Service in years. We tried to contact the Trustpilot team several times, 6 weeks, 13 phone calls and 23 emails still nothing. We have been in touch with "Olga" most probably a bot asking for a phone call but nothing... We called their customer service but as soon as they find out you don't want to pay the premium account they pass you to the compliance team. I heard from other people that Trustpilot oblige you to pay the premium otherwise they remove you from the platform or cancel reviews...now I know is true
5 years ago
Trustpilot has a
1.4
average rating
from
2,781
reviews
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