Trustpilot confirmed online comments which indicated a vendor can have negative comments removed by paying the review site. They withheld my review of Gearbest.com because I missed providing some information of the transaction. They said, "Thanks for reviewing gearbest.com on Trustpilot. gearbest.com has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline. We’d like to verify your experience so we can put your review back online. Help us do that by sending documentation showing your buying or service experience with gearbest.com. All you need to do is: Find your order confirmation, invoice, delivery report or proof of service with gearbest.com. The documents should show: the name of the business, your name, the date, and a reference number. See more here. Send your documents by replying to this email. We accept forwarded emails from gearbest.com, screenshots of user registration/profile or similar, and pdf attachments. ... When we receive your documentation, we’ll review it and get back to you. " Almost two weeks and no response. On the surface it would appear that Gearbest must pay Trustpilot some decent money. That being said, there are plenty of other negative reviews of Gearbest that appear on Trustpilot's site. Not sure why they are still suppressing my legitimate review.