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Paul
DONT BUY FROM THEM. OMG, Are these people for real. I purchased a mattress from groupon last thursday. I received an email from them telling me my item would be delivered on 18th April. They said they will call night before to give a time. I took a day off work so lost a days money. When I woke up this morning, I had another text saying they would now be delivering item on 24th April. I was furious and I called them. They were disgusting. There morals and customer service is gutter level. I got no explanation or apology but kept getting told to check the fine print! I had checked the fine print but besides them saying in fine print that items take 7 days to arrive, they emailed me with the different date. Also there 30% discount they offer is a scam. I bought 3 duvet sets and a mattress for 500£ and then they would not give me the discount at check out. Just appalling service all around. They did not offer me anything as a gesture of good will to make up for the days pay I have lost. I now also have to take another day of for delivery on 24th April. What do I do if they do the same then. Just shocking and quite rude people on their phones. DONT BUY FROM THEM.
5 years ago
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