Did business with Web Direct Brands which runs various websites including Gatecrafters.com of Odessa FL. Product was a dud and service was worse. I posted a review through Trustpilot (the company that manages the reviews on the gatecrafters.com website) and they made me revise it because they said my title "Chinese Junk and not the Floating Kind" was offensive. Boo hoo, poor Chinese. Then they took it down and said I had to provide an invoice in PDF format. I dug up my invoice and scanned it and sent it to them. They rejected it because it was a .jpg and not a .pdf . Also they said it was not from the company because it did not say "Gatecrafters.com" on the invoice. The company invoices are in the name of Web Direct Brands which is the legal entity. So my conclusion is that Trustpilot is a hoax.