So disappointed with TrustPilot. I previously used them as a way to gauge the legitimacy of a product or company I was looking at. After being scammed by a company recently, I left a scathing review on TrustPilot (along with 500+ other people who were scammed) and the company started questioning the one star reviews stating we weren't "legitimate" customers. You had to provide trustpilot with proof that you were actually a customer. Then a whole bunch of 5 star ratings start hitting the pages from customers that hadn't even received the goods they'd ordered, which clearly equates to fake reviews from company personnel. Even with overwhelming evidence to the contrary, TrustPilot were allowing the fake reviews to stand. I'll never use them again.
5 years ago
Trustpilot has a
1.4
average rating
from
2,781
reviews
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