It is a SCAM!!!!! I chose a driving school in London based on their good rating on Trustpilot. That school was terrible (booking the wrong test date, location, etc., and bad instructors), and the process of the refund took me more than 5 months. So when I attempted to rate the driving school 1 star on Trustpilot, it claimed my review is FAKE!!!! WTF. I have every proof, pictures and email records and they didn't accept my review. I was so angry and will never use this site for reference. Trustpilot must have made so much money by accepting fake good reviews and declining bad reviews posted by the companies listed on their website. Horrible experience.