Was a little dubious about the trustworthyness of TrustPilot after being directed to gasp in awe at a business energy/telecoms provider's amazing TrustPilot rating.... which contrasted greatly to their very poor rating on Google. My brief experiences with them suggested that Google's ratings were to be trusted and TrustPilot's were to be taken with several handfuls of salt. I had previously trusted TP's reviews but after this experience and reading some of these reviews I now understand the business model better and won't bother with TP's heavily filtered reviews.