You post a review on trustpilot regarding a company's bad service, the owner or employees of that company deny your allegations to show other people they are innocent and professionals. You reply with proof that their service is bad (by showing some elements sent you be email from the company) showing clearly there are lies and even intimidation when you post a negative review on them on trustpilot (they say for example "unable to refund the order because of a negative comment on an online platform"). Since you showed some proof on trustpilot as a reply to that company, the company decides to report the review as containing personal information (which was not true since i read the conditions on trustpilot regarding that, and there is no real names involved in my review, no credit card numbers or any phone number or addresses etc..). trustpilot didn't review my comment to unflag it, it kept it hidden from other reviews. The next day, i then changed my whole comment to just "Bad experience", but they still after 4 days kept it hidden saying it's under review. I emailed compliance@trustpilot.com to ask them why they are not reviewing my comment even when i changed my whole review to just 2 words, and guess what? no answer from them either! Clearly they are not monitoring anything, and the sellers have the final word.