I never leave reviews, but my experience was so egregious that I had to say something. We were approached by an aggressive salesperson who had no idea what they were talking about, and when prompted about any type of deliverables, defaulted to the fact that their support and customer success team was responsible for it, and that they just wanted to get us the best package possible. Upon negotiating and paying them, we realized they set us up with the wrong domain. Thus began a month-long process of back and forth with their support team that is still not solved, and it was their fault. The disparate nature of their sales, support, and service staff has been one of the worst experiences I've ever had with a service provider. If I could steer you away from Trust Pilot, I would. If you want validation look no further than their own reviews on their site, which are loaded with 5-star reviews from users with only one review for, surprise surprise, Trust Pilot.