I will never write a review on Trustpilot ever again, if you bother to take the time to do it for the benefit of others, unless it is positive, you are wasting your time. What is much worse is that Trustpilot are allowing companies who reply to bad reviews, one company in particular that I unfortunately fell foul of recently (paints4trade), to breach their customers security and confidentiality by publishing their full names, addresses and postcodes and places of work, clearly shown in these vindictive responses, you would have thought that this contravenes Trustpilot's guidelines and rules and regulations, (they are keen to tell reviewers about that when a company flags your review, but clearly it is obvious that Trustpilot don't give a damn about the personal and private details of the reviewer that these companies give away in their responses to the review. This is both disgraceful and deplorable. When this happened to me I made a complaint about it and asked Trustpilot to remove the reply because it contained my private, personal information and asked why this company had been allowed to this. I have had no reply whatsoever in regards to this complaint, Trustpilot just took off all 3 of my reviews including the one with the deplorable reply without any notification whatsoever! The way they operate and conduct themselves is an absolute joke...they are no better than the companies that we are reviewing in order to try to warn people but I wouldn't bother they are shifty and corrupt, I wouldn't trust them as far as I could throw a truck! I have reported them to the governing body that is currently investigating suspicious activities between companies and review platforms such as Trustpilot and I would urge anyone else that's had a similar experience to do the same.
4 years ago
Trustpilot has a
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