Following a bad experience with an online trader, I left a poor review for them on Trustpilot. I then got a message from Trustpilot indicating the trader was asking for evidence of my correspondence with them but there was no obligation for me to comply with the request, so I didn't. Soon after, I got an email from Trustpilot saying they were pulling my review because the trader had suggested I was not a genuine customer of theirs, and asked me to provide supporting evidence if I wanted to reinstate my review! What I want to know is whether they ask similar things from those leaving positive reviews for companies? By doing this, they are making it more difficult for people to see the negative reviews of the companies on their website, because I am sure many people cannot be bothered to respond to these messages asking for "evidence", and as such, their reviews would eventually be deleted by Trustpilot. Now that I know this, I will stop paying attention to Trustpilot ratings for companies I purchase goods from!