Trust Pilot is a scam inuntue itself in so much as it allows companies to "buy" into their premium services and filter out bad reviews for their own gains. Furthermore, and worst of all, they permit the company to simply flag any review they feel is not legit, it is then up to the person writing the review to submit proof that it is legit... The problem with this setup is the company has ZERO reason to flag for review any positive reviews and relies soley on the fact that most won't be bothered to submit proof and the negative reviews simply vanish... Terrifying. Proof? Go look at "Fresh Start Financial" a paid member, page after page of flagged and hidden reviews all are negative except 1 (which I bet was a 5 star review with the review itself negative which the user thought would slip past by being a 5 star review). Looking at the "transparent" stats page just shows the amount of AUTOMATED reviews generated and how many (nearly all) negative reviews are flagged as fake with 85% of the reason code for removal being "reviewer didn't submit proof." it is UNREAL that Trust Pilot requires ZERO pre-review proof to submit the proof, positive or negative, and then all the company has to do is say "that;s not real" to have negative reviews removed. UNREAL. Purely a for-profit review site with ZERO credibility.