You be the judge!
19 June 2019 - Trustpilot employee Rad Mitic, attempted to sell a trust pilot membership to my business called service today for the value of $4,200, Subsequently Service today rejected this offer. This was by way of email
27 August 2019 - A service today profile was created on trust pilot with a negative review. Name of the person who created the profile was Terrance Henderson who added the servicetoday.com.au domain name. This person is unknown
19 June 2020 - Doing a google search on the name ‘Service Today’ trust pilot was organically ranked at the top of the page with the Service today name, service today image, service today profile content. The name service today on top of Google had negative stars at the top of search with the review of Terrance Henderson. The whole world can see this when the name ‘service today is searched’
29 June 2020 - Service Today cross checked their job system and call logs and were unable to locate a customer by the name of Terrance Henderson even with different combination searches.
15 July 2020 - The owner of Service Today reached out to the Trustpilot employee Rad Mitic on his mobile and told him about this matter, the owner asked Rad Mitic to remove the business profile because the profile has been fabricated and is defaming his business. Rad Mitic said this was out of his capacity and the way to fix this was to Flag by way of using the ‘Find Reviewer’ feature on the trust pilot portal, this will then allow the Reviewer Terrance Henderson 3 days to respond and provide more information about the job if any. Rad Mitic said if you do this and you can prove that Terrance Henderson is fake, You should then raise this case to trust pilot so they can remove your profile entirely.
24th of August 2020 - A service Today manager was instructed to follow the steps the employee Rad Mitic asked us to do to attempt to remove our profile subsequently the account needed to be ‘claimed’ by service today so the Reviewer Terrance Henderson can be flagged using the ‘Find Reviewer’ feature.
Trust Pilot showed a message on the reviewer Terrance Henderson saying Unfortunately, Terrance Henderson did no respond to you Find Reviewer within the 3 day response period
Legal letters have been sent to Trust pilot, but they will not remove profile
4 years ago
Trustpilot has a
1.4
average rating
from
2,780
reviews
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