I have been on 19 adventures trips, with at least 7 different companies and intend to do many more. This trip was mostle very good (especially Lake Orhid), but I was very much disapponited with the following drawbacks: 1. The Hotel in Skopje was nice except we seemed to be next to a nightclub which was booming music till 1am (my room was partly vibrating with the noise) and we also had to get up and leave very early the next morning as part of our schedule, so it wasn't a good location for sleeping. 2, Budva was a very lovely resort and it was exasperating to be staying so many miles outside and away from it in a hotel surrounded by farmland and farm like noises. We also had then to run the costly gauntlet of getting ripped off in cabs every time we went to and fro to Budva from our hotel. From what i could see in Budva there was very cheap accomodation available within 5 minutes walk of the beach and feel the itinerary in the Brochure should be more transparent honest about the location of the accomodation being so far away from the resort. I haven't had a problem like this to this extent with any other operator and it makes it difficult for me and other travellers to trust future Tucan itineraries. 3. The Hostel type accomodation in Dubrovmik was very poor, but that didn't actaully worry me, what did was that i was next door to a very major building site, with a ridiculous amount of constant noise from very early in the morning. There is no way tucan cannot know about this (or there is something seriously wrong with communicattions) so it does seem appaling to deliberately situtate Tucan customers there, when no other person in their right mind would stay there for free next to the very nosiy buliding sites (With pneumatic drills etc). The Balkan countries were great and I dont mind that we had 2 coach/bus breakdowns, with very lengthy delays (as that is just misfortune) but the issues I detailed above don't compare favourably with the higher standards of service and more appropriate haccomodation locations that I have had in all my other adventure trips (across a variety of operators that I have used in the past).