We did the Costa Rica tour. The accommodation was often extremely poor, we would rate most 1-2 star. This was not clear when we booked. We did ask to have a list of hotels or types of hotels prior and was told it was not possible. The tour guide for the first part of our trip was terrible, giving little advice and only taking us to particular tour companies, rather than others that had the activities we wanted. We felt like the guide was receiving kickback for her selected places, including the restaurants we were taken to. The guide for the second part of the trip was fabulous and made all the difference. The advice on how spending money you would need was also way underestimated.