I had a super time on my trip to South America on the South American Flyer. My guide Wilson was really helpful and kind. However, I booked 2 nights extra accommodation at the end of the trip in Rio de Janeiro, Brazil and I was charge about 190 pounds sterling (one month in advance - I would have had to pay an extra admin fee if I had waited). When I got the venue, I heard another traveller booking a room and it made me inquire about the price and it was about one quarter of what I paid. I was very disappointed with Tucan - I accept that there will be a mark-up but the level of the mark up that I was charged feels like exploitation. I would not book extra accommodation with Tucan again.