I really enjoyed the tour. The Tour leader Danny did a fantastic job especially considering the changeable nature and demand on tourism currently for Cuba. I do think that Tucan Travel have to manage peoples expectations because there were a couple of woman who had unrealistic expectations of the Tour leader. I also think that Tucan need to give an honest viewpoint of Cuba and not just highlight the fabulous things about Cuba, which are true but not always how Cuba works. People need to know that at times you will spend a lot of time waiting and that things change for no reason sometimes. Our flight from Santiago de Cuba to Havana was a nightmare of waiting. We got to the airport in a timely manner but the plane was delayed and delayed and delayed, so in all it took 15 hours to get form Santiago de Cuba to our Hotel. This meant that my husband and I missed the show we were wanting to see on our last night in Cuba. My understanding is that these delays are a regular occurance and think that Tucan travels need to review the order of the 2nd part of the tour by perhaps started with a flight from Havana to Santiago de Cuba. I also think that Tucan need to consider more Casa accommodation especially in Havana. Our hotel changed in the middle of our tour while in Havana and really the hotel was awful but not disgusting. The casa are wonderful.
8 years ago
Tucan Travel has a
4.0
average rating
from
257
reviews
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