We took the Mayan circle tour last summer and are guessing that our guide Lisa never sent the feedback forms to you or we (and fellow travellers who we've kept in contact with) would have heard back from you. Positives :itinerary-places visited negatives :accommodation in caye caulker and Flores was disgusting. We expected basic not broken noisy and mouldy rooms. Ridiculous transport in vw vans where you had to travel 6 hours and not have a seat you can fit in as a normal sized person. These are minor niggles the big one was the tour guide-Lisa. Rude -if she didn't want to answer a question, help you or not interested shed ignore you or walk away mid conversation. Selfish - whenever there was a front seat available on a mini bus she would take it and even told one of the 6' girls who got there first to get out as it was her seat. Selecting best rooms for herself (confirmed by hotel manager in Rio dulce) and generally putting herself before the group in all situations. She was very organised at least and incredibly nice on the last night for some reason! Unfortunately she has put us off using Tucan again.