My experience in South America was not good. The tour leader was not interested in us at all and didn't "lead". I got very ill at one point (no due to too much partying, but a really nasty virus) and she didn't do anything for me. Not even check up on me after a really bad night in which I told her I was really scared that I was so ill. Furthermore, Tucan charged a lot more money for excursions than the original price, basically made a lot of money in just being a middle man. Also, the truck got lost several times which made for 20 hour driving days. Food was always the same and I have the feeling she didn't spend all the money for food by far and kept the rest herself. And these are just my experiences. I met up with other tours in Rio and they all had bad stories, even much worse than mine. I will NEVER travel with Tucan again.