Hi there, I had a terrible experience with tucan and the booking service of this tour, i felt it was a total and complete waste of money.
I booked the tour with misleading information of when I had to pay the deposit of which I did too soon and regret it.
I was contacted two months before the tour to say I would be the only one on the tour and if this was ok, i would not be given a refund if not and i got given an alternative date with little information about what this change would entail.
When my flights were canceled due to no fault of my own I tried to see if I could change the date or get a refund for the tour with absolutely no flexibility or understanding from Tucan.
The tour itself was boring, the local payment combined with the fee I already paid was utter extortion. We even had to pay for transport to the attractions. The places we stayed were not adequate, in one week spend in the north Indian winter on the tour I was able to take only two hot showers. We had 3 nights in Agra in a horrible dirty and dangerous part of the city and there was absolutely nothing to do apart from see the Taj that only took an afternoon. This was a total waste of time and money when I paid the fees I at least assumed that I would be taken to places where I wouldn't be able to see and enjoy india and not just sit around doing nothing at freezing cold inadequate hotels.
Also I would like to point out that its a 6 day/7 night tour as the first day is a travel day and as soon as we got back to Delhi on the 7th night the tour guide was happy to just leave us at the hotel and go home, we had to ask him to come back to help us organize activities for the 7th and 8th day, he had no intention of doing this in his mind the tour was over.
Overall I am extremely disappointed with Tucan and I will be advising others to book with another company and I will not be using you again.
9 years ago
Tucan Travel has a
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