Just to let you know that my wife and I had a lovely holiday and it was all thanks to your lovely rep Debra Ager let me explain,we we arrived at Gatwick north 9am we went to the desk to be told we can’t fly as our covid passport had expired so it was explained that the nhs only grant one per email so only us could fly then your lovely Debra Ager suggested we create a new email for me which she done for me then we had to wait patiently and at 12 50 pm we got the reply back from the Nhs and our flight was at wait for it 1 30 pm that all happened in Gatwick North So thanks Debra Ager and Tui