The policy regarding boarding passes is terribly confusing and distressing. The email we received 48 hours to check in online before the departure of the flight did not explain that we only had up to 25 hours before the time of the flight to download the boarding passes, and forced us to go to check in at the airport although we only had hand luggage. Restricting passengers from downloading boarding passes so long in advance is very confusing as most other airlines do not allow passengers to check in online earlier than 24 hours before flight time. And, most importantly, they never condition passengers to download boarding passes in this way. Also, forcing passengers who only have hand luggage to wait and queue with others who do have to check luggage is a waste of time, and it's also stressful. Most passengers who only carry hand luggage plan their trips differently than those who do have to check luggage. And treating them like heavy baggage passengers is pointless and just plain unfair. I hope this company will change their boarding pass policy as it is a nightmare at the moment.