Avoid Tui
I tried for a whole day to amend a holiday I had paid only a deposit for and was not departing for 7 months in the future.
I made TWELVE separate phone calls and not one person would help .
In tears of frustration I had to cancel the holiday and lost over £300.
To add insult to injury on trust pilot the only comment from TUI was that it was customer choice to cancel the holiday.
It will be my choice to NEVER book with TUI again.
1 year ago
TUI UK NewsRoom has a
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average rating
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