I was about to order from a different supplier but was tempted by a limited time discount offered on a Tuin Blackpool cabin, reviews of Tuin on YouTube looked good (don't they always!?!)
I had slight reservations in that they are a Dutch company, and UK buyers have no real legal redress in the event of problems.
They also brand themselves as Dutch/German quality. And having lived in NL I can assure you that Dutch and German quality are definitely not the same 90% of the time.
There is a UK agent, though, so I tried to place my order.
To cut a long story short they did not respond to many, many phone calls or Emails. Typisch Nederlands!
I eventually got a standard response saying that they are very busy and would contact me when it was my turn
This customer attitude is just sooo Dutch. Not at all German
I never did hear from them, and the offer price ended months ago, with a 25% price hike
If this is how they treat you before you buy, how bad will it be after they have your up front payment in the bank? And after Brexit the EU trading standards won't apply to us. It's a risk.
So although I love the look and size of the Blackpool, my money remains firmly in the bank. I've missed the summer season now, too. So maybe December will bring a deal from a UK supplier.
Caveat Emptor.
Verspil je tijd niet met deze flapdrols!
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