I've enjoyed the services very much. I appreciate most everything about this service. That said, I was unable to view a screening report. Isn't that what people are largely paying for when they apply? I feel as though I've gotten an incomplete picture of my applicants and had to take an unnecessary risk because the site isn't working properly. I did receive great customer service on the issue but the resolution wasn't optimal. Even with this issue, the site is amazing. The state-relevant forms, easy organization of properties, ease of getting payments are all great but the application is the gateway and it needs to work properly at all times.