Got transferred over from the Pill Club, response times take days and even then it takes multiple emails of back and forth to get real answers about shipments, not just default copy+paste answers. I moved to a different city, updated my address and emailed to confirm that my address was changed. For MONTHS they've continued sending the package to the old address (despite constant emails and reaching out), and after being told multiple different stories about my delivery, I finally got a shipment to my correct address a few weeks ago. I received an email informing me of my upcoming shipment, and it getting sent to the old address AGAIN, despite telling multiple people the correct address and being told that the information was updated properly. Beyond infuriating, and despite sending an email about their mistake again, I likely won't get a response for days anyways.