There should be a ZERO option. Awful awful communication and customer service, and they only respond through text or email. I signed up to receive birth control, and was never messaged with a follow up. I honestly forgot all about this company because of the zero engagement until I saw that I was billed $12.99 for a subscription fee. Keep in mind, I have not even signed in once since signing up so I'm so confused what trial they even offer since no one even contacted me. When I emailed, the person "Jay" was very passive aggressive and said she cannot offer me a refund because I agreed to be charged. Never once have I ever received such terrible customer service from a company, and this is supposed to be some woman liberation "woke" company that's sooo with the times.