Firstly the directions to the venue were easy to follow so it was a painless journey. We were pleasantly greeted by the booking staff who were very efficient. The free coffee was a great touch which I enjoyed whilst waiting for my briefing slot. The brief itself was well presented; informative yet fun. The driving slots were superbly organised and I wasn't kept waiting around. The instructors were professional and friendly putting me at ease and improving my driving experience and adding to the fun. The choice of cars was amazing and the cars themselves beautifully maintained and wonderful to drive. The hot lap was exhilarating - nice to see how it's really done! The staff at the photo/video desks were again professional but at the same time friendly. I thoroughly enjoyed my day and was smiling and laughing when not pulling my concentration face. All in all I was so impressed with how organised the experience was and the great team behind it. Best day I've had in the last 20 years I thoroughly enjoyed it and will remember it for the rest of my days. Thank you. Would I change anything? Well the early morning weather but I realise that’s out of your control.