Whilst the administration and process of channelling clients through their experience was very efficient, the use of the car (a Mini Cooper in my case) was rushed, and preparation for driving it on the circuit was wholly inadequate. And with the circuit composed of a forest of identical cones, identifying and anticipating the line, the corners, and the braking requirements was horrendous. I spoke to a number of fellow clients on the day who felt just the same - a state of shock that so little acclimatisation with the car was built into the schedule. On top of that, the briefing room map did not even show the circuit, and the bus ride around it was a joke in comparison with what is actually required to navigate the sea of cones at speed.