No matter how much you want to believe a lady, you cannot know her true intentions. My advice would be not to use site, but if you do, meet lady quickly to find out who she really is. If you do this, you will avoid thousands of dollars wasted on chats, pictures, and emails. It is sad that agency does not do better to ensure that lady is honest and sincere but rather use agency for her needs like photo and english or other benefits. The agency does not refund or provide credits which is sad for customer service as well. It would be good faith on their part so that gentleman does not feel scammed or taken advantage. This can be done easily by agency if they are sincere in their mission. It is not agency fault lady is not honest, but agency is the responsible party for managing how they are percieved and marketed across the world.