i AM SORRY TO SAY BUT I FEEL SOME OF THE MOBILE PHONES SOLD ON SOUQ.COM ARE FAKE, I PURCHASED A SAMSUNG GALAXY S7 FROM SOUQ COM AROUND 23.NOVEMBER 2018 AND THE PHONE WAS DELIVERED ON 28TH NOVEMBER STARTED TO USE THE PHONE IN 1ST OF DECEMBER AFTER AND IN AROUND I SAW A BLACK SPOT ON THE DISPLAY WHICH HAS INCREASED SO I CALLED SOUQ.COM THEY, IN TURN, GAVE ME THE CONTACT NUMBER OF THE SELLER WHO SAYS THE DISPLAY IS NOT UNDER WARRANTY YES ITS POSSIBLE BUT WHEN WE ASKED HIM TO GIVE THE DETAILS OF SAMSUNG SERVICE STATION HE REFUSED, NOW MY QUESTION WHY A SELLER IS REFUSING TO GIVE THE DETAILS OF THE SERVICE STATION THERE IS ONLY ONE REASON, THE PRODUCTS HAS NOT BEING IMPORTED BY THE AUTHORIZED AGENT AND NOT REGISTERED WITH RA IN UAE AND IF I TAKE THE MOBILE PHONE TO SERVICE STATION THE TRUTH WILL BE KNOWN, SO MY REQUEST PLS DONT BUY PRODUCTS WHICH THEY ARE OFFERING WITH WARRANTY AS THE WARRANTY IS NOT COVERED BY THE LEGAL AUTHORIZED SERVICE STATION.
6 years ago
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