PATHETIC SERVICE. ordered a valuable gadget. when product was not delivered, I had to call the delivery company (Q Express) and they said the Order has been cancelled reason being - incorrect address. Called souq and they said the same thing. Have got other products delivered on same address delivered from Souq. Ms EBTESAM (Souq agent) says the order was assigned to incorrect supplier. WHOSE MISTAKE IS IT? It is not amount refund it is about getting what you willing pay for. Will definitely spread the word and switch to other online providers like Noon, Awok, etc.