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Ismail Shaikh
@souq is becoming more of "FRAUD SELLERS AND POOR GRIEVANCE MANAGEMENT POLICY". Purchased item 7 days ago, and was expecting to be delivered after 8 working days. On the day of delivery, I had to call their customer care to hear "YOUR ORDER IS NOT ACCEPTED YET FROM SELLER" @souq Horrible service, Poor delivery coordination. This happened twice in 10 days, earlier they shipped me a completely different product than it was described on their website (some Chinese unworthy item) and they care about the seller more than the customer. @souq Let me highlight some of your pathetic display: 1. Very late delivery. 2. Untrusted sellers 3. Fake products 4. Closes ticket without solving (the most annoying thing I have encountered) Should complain to UAE consumer rights against such violations! @UAECONSUMER
5 years ago
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Souq.com has a 1.4 average rating from 263 reviews
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