Customer service from both souq.com and delivery company souq express is pathetic and not acceptable. The person named Ali in q express delivery centre in Ras Al Khor is having a bad behaviour with customer .. When I place order delivery was 28th April ..then the driver brought the delivery on 27th and I was not available same time ..Then he spoke to me I said will pick up ..If you can't wait ..then he said will deliver next day ..But next day onwards am just receiving messages and no one is delivering my product and not allowing to collect personally too...everytime they are saying same answer out for delivery .