Don't be fooled by the Amazon label. I asked for my account to be closed since 2015 due to disrespect and total disregard for customers , but it is still open tell today. Be aware that if you open an account with souq.com you will not be able to close it. They will refuse "our system can't close accounts" that is what you will hear. Your info "name,address,phone,bank account,...."will remain with them. You will still receive emails and promos from them while you wanted to close the account because you are completely dissatisfied with their service and you don't want to hear from them in the first place again. Very unprofessional. Their mangers act as if they have immunity from any accountability.