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CG
Sadly, I have to write a negative review about a company I really respect. I made a purchase in a sale period and I forgot to include the VAT number of my company in the checkout. Ten minutes after the purchase I wrote to let them know they should include that number in the billing information. A week later they wrote me back telling me it's impossible to change the billing info and the only option for me is to ask for a refund on the plugin and buy it again BUT as the sale period is over... I have to pay full price, which means 149 euros (vs sale price which was 75). So 75 euros for including a VAT number in my bill. Sad, very sad.
4 years ago
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Universal Audio has a 3.8 average rating from 4 reviews

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