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Stephen Aristei
So I am in McLean, Virginia and trying send some food and a nice dessert to my daughter, who is in West Hollywood and will be alone on thanksgiving- the f’ing app will not allow me to change my location to Los Angeles- so all I’m getting is Restaraunt’s in Virginia to order from- so I look up a customer service number and am now speaking to someone who barely speaks or understands English- I am tisconned while on a long “wait”, call back and get another non- English speaking customer service agent- who keeps telling me to do things that the screen on my phone app will not let me do…finally she tells me that she will “escalate “ the problem to the department who will resolve my issue and they will email me in a few minutes…two days later and NO EMAIL- I will find another way but NEVER USE UBER EATS AGAIN….what a complete waste of time!
2 years ago
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