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Disappointed
Ordering with h a gift card was a complete failure! On my laptop, the system would not connect to the $25 gift card. I have an older phone that has no space, so no more apps. I couldn't even find a chat window on the website to ask why the system didn't see my gift card. I had to have a friend log into the app from her mobile device just to place my order. That went through just fine. Uber Eats customer service is atrocious! No one ever bothered to respond to my inquiry as to what was wrong. It looks like the delivery driver is awesome and right on time, which is the only reason I gave 2 stars. This was my first time using Uber Eats and I venture a guess, my last.
1 year ago
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UberEATS has a 1.1 average rating from 7,901 reviews

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Alice, Customer Support

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