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Jeannie
tried to order a pizza to my friends house where I was at and as I tried to put the order through the app for some reason reverted back to my home address. I canceled the order immediately and redid it to where I was at and then I find out that Uber wants to charge me twice saying that the merchant started making my food but that's impossible it was one seconds, and not to mention I didn't cancel the order. I only canceled to change the address, so I again redid the order, same food to the same merchant so if they had started making my food, it would be great because they were delivering it to me, but for some reason Uber is trying to rob me and make me pay twice so I need to dispute it with my credit card and I'm going to review them all over and write to the Better Business Bureau. The customer service is absolutely horrifying.! I could honestly understand if I canceled, and the company really did lose out but considering I canceled and immediately did the same exact food to the same place they didn’t lose out anything at all. It was just trying to rob me and it’s terrible because I was a premium member who ordered all the time and they lost me over keeping $35. That seems very mental to me.
1 year ago
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