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Anonymous
2hrs for a delivery. I called to ask what was the problem. CSR I 1st spoke with hung up/dropped. Called back, rep argued with me about delivery time. Could not see the same info as me. I expressed it was a stupid that she cannot see what I can see. Then told me they will not tolerate profanity and discrimination. I was very confused and then asked for a supervisor as I was not discriminating against anyone and to have someone accuse me of such is ridiculous. Then hung up. What a terrible experience!
1 year ago
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