Tried to get help from the customer support as I still didn't have my order after 2 hours, the driver left befote I coild hey to the door and it took him an hour and a half to return and attempt to deliver again, no help from the restaurant or uber. When it finally arrived it was cold and uneadible. They are now refusing any refund even though the food was inedible and the restaurant confirmed when j finally got through to them that they were trying to contact the driver and the food would be delivered. When I asked if it was the food prepared before they confirmed it was. The food sat in his car for an hour and a half after that before it was delivered