I live in south east London.
Driver name is DANILO and he delivers in SE16 area.
I CLEARLY stated in the delivery instructions that my intercom doesn't work, so I asked the driver to please give me a phone call once in front of my building.
Driver came and waited for 7 minutes without calling me and in order to prove that the delivery was made he took a picture where my order is not even seen; so that his picture proves absolutely nothing, it's just a picture of the door of my building.
Once gain his name is DANILO, a 20ish years old guy and a uber eats "delivery partner" who stole my order 100%, and uber eats customer service stated that after looking into it they won't refund me as DANILO abode by their policy according to them.
They stole my money. I will sue them just as a matter of principle.
Of course, no food received and money taken from my account.
Avoid at all costs, disgraceful a d dishonest company and driver.
Removed my payment method, and once my case outocome will have proven me in the right I will erase my profile and never ever again complete a purchase with these scammers .
Avoid at all costs, and if you wrongfully rely on them and Live in London make sure that your driver is not a 20ish looking guy named DANILO.
1 year ago
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